Letpro Privacy Policy
At Letpro Limited, we value your privacy and understand the importance of protecting your personally identifiable information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.letpro.co.uk. By using our website, you consent to the practices described in this policy.
Information Collection:
We collect personal information from you in various ways to provide you with our services and ensure a personalized experience. The information we collect may include:
Registration and Communication: When you register an account with us, communicate via email or telephone, or request information, we collect the contact details you provide, such as your name, company name, address, phone number, and email address.
Website Interaction: We may collect information from your mobile device when you provide it to us through our website. Additionally, we gather data automatically as you use our website, including usage details, email address, IP address, and information collected through cookies and other tracking technologies.
Third Parties: We may receive information about you from our business partners or clients to enhance our services.
Cookies:
Our website utilizes cookies and similar tracking technologies to improve user experience and gather information about site activity. Cookies are small text files that may store personal information. You can control the acceptance and removal of cookies through your browser settings. However, note that blocking cookies may require you to re-enter your login credentials for certain parts of the website. By using cookies, we aim to enhance your experience and improve our website's functionality.
Information Usage:
We may use the personal information we collect for the following purposes:
Service Delivery: To provide you with the services, products, or transactions you have requested, including technical support and network security.
Site Improvement: To enhance our website's functionality, security measures, and user experience.
Marketing and Communications: To send you promotional materials or communications regarding our content, services, or those of our subsidiaries, group companies, or third parties working on our behalf that may interest you. However, we do not use personal data submitted by individuals reporting repairs for marketing purposes.
Business Development: To evaluate our products and services, develop new offerings, and gain a better understanding of Letpro Limited's business environment.
Surveys and Competitions: To conduct surveys, competitions, and polls in which you may voluntarily participate.
Legal Compliance: To notify you about changes to our services, comply with legal obligations, protect our rights, property, or safety, and ensure network and information security.
Marketing Opt-out:
If you wish to opt-out of marketing communications from Letpro Limited, you can do so at any time and free of charge by contacting us at info@letpro.co.uk with the subject line "Stop Marketing." Alternatively, you can send a written request to Letpro Limited, Re: Stop Marketing, at our registered office.
Legal Reasons for Processing:
We process your personal information based on the following legal bases:
Legitimate Interest: When processing your information serves a legitimate interest, such as improving our website's security, suggesting relevant services or products, and preventing fraud.
Consent: When you have given explicit consent for specific processing purposes, you have the right to withdraw or decline consent at any time by contacting us at Info@letpro.co.uk.
Contractual Obligations: When processing is necessary to fulfil our contractual obligations with you.
Legal Obligations: When processing is necessary to comply with a legal obligation imposed on us.
Information Sharing:
We do not sell, trade, or share your personal information, except in the following circumstances:
Affiliates and Service Providers: We may share your personal information with our affiliated companies and trusted service providers who assist us in delivering our services.
Legal Compliance: We may disclose your personal information if required by law, legal process, or governmental authorities.
Data Security:
We employ appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Retention of Personal Information:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have certain rights regarding the personal information we hold about you. These include:
Access: You can request access to your personal information and receive a copy of the information we hold about you.
Rectification: You can request the correction or updating of any inaccurate or incomplete personal information we hold about you.
Erasure: You can request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected, subject to legal obligations.
Restriction: You can request the restriction of the processing of your personal information in certain circumstances.
Objection: You can object to the processing of your personal information for direct marketing purposes.
To exercise your rights or for any privacy-related inquiries, please contact our Data Protection Officer at info@letpro.co.uk
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. We encourage you to review this policy periodically for any updates or amendments.
Last updated: 28/06/2023